Ecommerce & Digital Leaders

Win more checkouts and stronger AI visibility with a delivery promise customers trust

Show a delivery date customers trust at checkout, turn tracking into a brand moment, and put your EDD where AI shoppers compare

39%

of consumers now use AI for product exploration

30%

conversion lift potential from product page EDDs

92%

EDD accuracy with AI-powered predictions

Shoppers are asking ChatGPT, Claude, and Google AI Overviews “Where should I buy this?” Are your products in the answer?

Track AI visibility, ranking, and sentiment for the products you actually sell. See exactly what to fix in your e-commerce operations to show up when shoppers ask AI where to buy.

See how AI views your brand and products

Track how your products (not just brand) appear in ChatGPT, Perplexity, and Gemini recommendations. Benchmark against your top competitors.

Improve your AI ranking by fixing operations, not just content

Go beyond basic content upgrades. Fix the operational gaps that help boost your AI rankings. Get actionable steps to optimize your EDD, tracking, and returns.

Give shoppers the one thing they need to hit “Buy”: a delivery date they can trust

When customers see "5 to 10 business days," they hesitate. Show a delivery date they can trust—on the product page, in the cart, and at checkout—and capture more of every conversion.

Power your checkout with delivery dates both AI and shoppers trust.

Launch the EDD widget fast with one line of code and A/B test to find what converts best.

Delivery estimates that you can confidently display

Get a tailored AI model that adapts EDD to carrier performance, seasonality, and lane-specific behavior.

Enable flexible parcel pick-ups with PUDO API

Flaconi uses it to give customers convenient pickup options across all their carriers—while saving up to €0.40 per shipment.

You spent money and time to acquire customers. Don’t lose them to a generic carrier tracking page or brandless notification.

Between order confirmation and delivery, customers check their order status 3 to 5 times. Turn every one of these high-intent moments into a premium brand experience that drives loyalty and repeat sales.

Launch a branded tracking page in 2 weeks

Make tracking a brand experience, not a carrier lookup. Show real-time status, proactive delay updates, and upsell opportunities.

Send delivery updates at exactly the right moment

Glow25 uses 88+ delivery triggers to keep customers perfectly informed. Easily integrate with any of your email platforms.

Make returns so easy that customers come back

Offer customers convenient parcel drop-offs and flexible return policies – with the same tracking page they already know and trust.

Connect delivery experience and data to conversion, repeat purchases, and customer satisfaction.

Our AI engine doesn't just track shipments—it finds patterns. Which carriers drive repeat orders? Which EDDs convert best? Where are exceptions costing you revenue? You get insights, not just dashboards.

Plug into your e-commerce stack. Connect to your carriers.

Join 3,000+ of the World's Best Brands & Marketplaces

Petra Dobrocka

CCO and Founder of byrd

"As Europe's leading e-commerce fulfillment platform, we work with multiple regional carriers. We wanted a partner that could handle the highest degree of data complexity to help our customers improve operational efficiency and elevate the delivery experience."

Nespresso

Global Delivery Services Manager

"Parcel Perform has become our global track and trace solution. Thanks to their vast coverage of more than 1,100 global carriers and quick onboarding of additional ones, we have implemented track & trace deliveries in different Nespresso markets across all continents."

Pal Narayanan

EVP and Chief Information Officer of GEODIS in Americas

"We can now enable our customers to monitor their supply chain operations and remedy immediate action to resolve issues that may arise. As a result, they’ll benefit from more efficient operations, greater transparency and a better overall experience."

Karsten Fellbaum

Head of Supply Chain at Mister Spex

"Our Customer Service and Ops team has full visibility into the parcel journey. We can easily filter shipments based on different parameters like recipient name, order ID or tracking status. The various platform functionalities have helped us respond efficiently to customer queries."

Win at checkout. Win in AI visibility. Win on delivery.

Join e-commerce teams at Expondo, LoveHoney, Letterbox Cocktails, and 3,000+ brands who made delivery their competitive advantage.

Frequently Asked Questions

What integrations does Parcel Perform support?

Parcel Perform integrates seamlessly with your e-commerce ecosystem. We can connect to leading webshop platforms, business systems like your CRM, OMS, TMS, and ERP, and over 1,100 carriers globally, with new carriers added weekly. We also offer custom integrations for specific needs, ensuring a unified and efficient workflow.

What is Parcel Perform's data advantage?

Parcel Perform helps you gain complete control over your post-purchase experience. Our platform harmonizes data from your carriers, warehouses, and orders, creating a unified picture. This unlocks powerful features like accurate tracking, insightful analytics, and predictive delivery dates.

How can Parcel Perform help with outbound shipping execution?

Beside post-purchase tracking, Parcel Perform offers an end-to-end logistics platform that helps select and book carriers at the lowest cost, optimize shipping routes for the best delivery performance, generate shipping labels in various formats, and analyze carrier performance.

What solutions does Parcel Perform offer for handling e-commerce returns?

Parcel Perform simplifies the returns process with a self-service portal that automates and speeds up returns provides guided customer communication. Our returns solution also facilitates returns shipping through our carrier and PUDO network.

How does Parcel Perform assist in monitoring and managing delivery exceptions?

Parcel Perform's E-Commerce Co-Pilot provides real-time alerts that proactively detect delivery exceptions, allowing for early interventions before you encounter any delivery delays or disruptions.

What analytics does Parcel Perform provide to optimize shipping cost?

Parcel Perform's Logistics Experience provides comprehensive, automated analysis on shipping cost discrepancies between expected carrier rates and actual invoices. This helps you improve collaboration with carriers for better shipping rates and route optimization.

What tools are available on Perform provide to optimize logistics operations and performance?

Parcel Perform's E-Commerce Co-Pilot allows you to set order performance metrics at any stage of an order's lifecycle. And with our standardized, ready-to-use logistics data, you can easily generate logistics performance reports such as transit time performance, carrier performance, shipping cost analysis, and more.

What is Parcel Perform and how does it work?

Parcel Perform is a data-driven logistics platform that empowers enterprise e-commerce businesses with mastery over the post-purchase process. We optimize every step of the e-commerce journey - from checkout to returns - for faster shipping, reduced costs, delighted customers, and a boost to your bottom line.

How is Parcel Perform different from other service providers?

Unlike traditional service providers that focus on a single aspect of the e-commerce journey, Parcel Perform harmonizes data from disparate sources and provides visibility into your e-commerce operations beyond post-purchase. Our platform unifies the checkout, post-purchase, returns, and logistics experiences.