Logistics Experience | Parcel Perform
The Logistics Solution for AI Commerce
Smarter logistics control that protects your margins. Deliver with the best carriers, manage bookings, and audit costs all in one place.
TRUSTED BY E-COMMERCE BUSINESSES WORLDWIDE
AI Decision Intelligence gives you the logistics advantage for optimized spend, peak delivery, and lasting customer delight.
Shipping Cost Audit
Adaptive Carrier Selection Engine
Global Multi-Carrier Shipping
Easy Shipping Cost Audit to optimize logistics spends
Pinpoint shipping cost discrepancies with AI insights for more savings and better carrier collaboration
- Free up valuable resources with automated reconciliation of invoices from rate cards
- Fine-tune carrier selection and routing decisions with exact carrier rate projections
- Turn discrepancy insights into proactive alerts when carrier costs exceed expectations
Say Goodbye to Surprise Charges
Automated Rate Calculations
Calculate and standardize rates on the fly for effective cross-carrier comparison
Carrier Invoice Visibility
Gain full visibility into your actual shipping spend for every shipment
Comprehensive Cost Analysis
Reveal shipping cost discrepancies and their impact on your logistics finances
Beat supply chain volatility with Carrier Selection powered by AI Insights
Pick the right carriers and routes on your terms – speed, cost, reliability, and carbon footprint
- Ship at the lowest cost without compromising on the customer experience
- Power real-time, adaptive routing using Parcel Perform’s proprietary AI insights
- Keep delivery promises even with carrier delays using automated routing fallback
Highly Configurable
Granular shipping rules for all scenarios – meticulous control, reliably executed
Multi-Factor Rate Shopping
Prioritize parameters that matter the most and select the best carrier for every shipment
Global Multi-Carrier Shipping meets logistics flexibility
Transform shipping complexities into agile, responsive, and efficient operations
- Scale effortlessly in desired markets with Parcel Perform’s growing carrier network
- Integrate seamlessly with existing processes across WMS, TMS, OMS, and ERP
- Streamline shipping workflows and troubleshoot hiccups – all from a single portal
3,000+ Carrier Services
Ship to anywhere – from first to last mile, and even returns
Agile Carrier Integration
Reach new markets fast by integrating with new carriers in 4 weeks
A Single, Unified PUDO API
Offer pickup and drop-off locations during checkout, tracking, and returns
The most flexible PUDO API that drives direct shipping savings
Streamline your logistics tech stack. Use the same API to offer parcel pickup and returns drop-off.
- Replace complex carrier integrations with a single API that connects you to 700,000+ locations
- Let customers choose from any PUDO point – a locker, gas station, or post office
- Automatically route shipments to lower-cost lockers without additional integration work
Intuitive PUDO Location Search
Let customers search by postal code, location type, and even coordinates
Comprehensive PUDO Details
Display embedded maps, operating hours, and clear instructions
Unified PUDO API
One API that handles both pickup at checkout and drop-off at returns
Think Bigger on AI
E-commerce reality: You lose 90% of your time digging through the what, where, and why of your delivery experience issues. Make decisions now with Decision Intelligence as your AI Advantage.
AI Data Monitoring
Your 24/7 e-commerce data watch to flag disruptions and spot opportunities across the delivery experience.
Daily AI Summaries
Unlock intelligence without the data work. Gain new decision-ready insights about your e-commerce operations, every day.
AI Recommendations
Turn insights into action with prioritized next steps to fix issues, optimize workflows, and improve results - fast.
AI Performance Alerts
Zoom in on delivery performance metrics that matter the most. Stay ahead of breaches and dive deep with AI root cause analysis.
Out-of-the-box BI
Get a 360° view of your delivery experience with ready-to-use reports and real-time, configurable data dashboards.
AI Navigator
Your Parcel Perform AI guide to get routine tasks done fast. Take back time for more strategic priorities.
We Are Here to Help You Unlock Logistics Efficiency
Onboarding Workshop
We translate your requirements into shipment routing rules and rate calculation factors
Customize Your Experience
We configure carrier connections and shipping routes exactly to your needs
Test, Go-Live, Optimize
A dedicated team that provides end-to-end testing, hyper-monitoring, and fine-tuning
Join 3,000+ of the World's Best Brands & Marketplaces
Sebastian Wieloch
Senior Delivery Solutions Manager, flaconi, DE
"It’s a rare win to find a (PUDO) solution that embeds seamlessly into the checkout experience. With Parcel Perform’s PUDO API, we built an intuitive location search that lets customers choose the pickup point that fits their schedule, saving up to 40 cents per shipment."
Petra Dobrocka
CCO and Founder of byrd
"As Europe's leading e-commerce fulfillment platform, we work with multiple regional carriers. We wanted a partner that could handle the highest degree of data complexity to help our customers improve operational efficiency and elevate the delivery experience."
Nespresso
Global Delivery Services Manager
"Parcel Perform has become our global track and trace solution. Thanks to their vast coverage of more than 1,100 global carriers and quick onboarding of additional ones, we have implemented track & trace deliveries in different Nespresso markets across all continents."
Karsten Fellbaum
Head of Supply Chain at Mister Spex
"Our Customer Service and Ops team has full visibility into the parcel journey. We can easily filter shipments based on different parameters like recipient name, order ID or tracking status. The various platform functionalities have helped us respond efficiently to customer queries."
Products
AI Commerce Visibility
Turn your Brand, Product, Channel, and Delivery Trust Signals into #1 AI Commerce recommendations.
AI Decision Intelligence
No more data-digging. Get decision-ready insights on your post-purchase, checkout, returns, and logistics.
Post-Purchase Experience
Less WISMO, more happy customers. Seamless tracking, smarter upsells, and precise SLA control.
Checkout Experience
Drive checkout confidence & conversions. Delivery on your promise with the best AI_predicted EDD & tailored A/B tests.
Logistics Experience
Logistics control for big savings. Deliver with the best carriers, manage bookings, and audit costs - all in one.
Returns Experience
Take back profits with intelligent, automated returns. Cut WISMR, fight fraud, and build loyalty.