Logistics & Operations Teams | Parcel Perform
Logistics & Operations Teams
See everything. Control costs. Run delivery like a business.
Get complete visibility into carrier performance and shipping costs —so you can catch billing discrepancies, fix delivery problems, and negotiate contracts with real performance data.
12%
WISMO rate reduction through proactive updates
100%
visibility across all shipments on one dashboard
88+
notification triggers for perfect timing
OUTCOME THEME 1: Stop Overpaying Carriers
You negotiated good rates with carriers. So why do shipping costs still climb?
Fuel surcharges, residential fees, and billing errors add up in ways you can’t see until you receive the invoice–when it’s too late to dispute.
Match every shipment against your rate cards
De'Longhi uses this to audit multi-carrier invoices, recovering thousands they would've missed.
Walk into negotiations with real numbers
Know which carriers made their SLAs and which routes cost you the most.
Pick the right carrier every time
Filter by delivery speed, rank by cost. No more static rules that miss savings.
OUTCOME THEME 2: See Problems Before Customers Do
Catch delivery issues before customers complain
When shipments disappear between your 3PL and the carrier, or parcels sit undelivered past their promise date, you need to know first.
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Track every carrier in one place
Connect to 1,100+ carriers worldwide and get visibility into every leg of the delivery journey.
Get alerts when shipments passed their EDD
Track every shipment against your SLA rules. This is how LoveHoney stays on top of missed deliveries.
Find the root cause to delivery exceptions
Our AI Decision Intelligence engine helps you see the problem and recommend next steps. PUMA uses this to cut down issue resolution time.
OUTCOME THEME 3: Execute Flawlessly at Scale
Adding shipping routes shouldn’t take months. Add a new carrier in 3 weeks.
Don’t let carrier integrations and label generation slow down your market expansion.
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Add new carriers in 3 weeks
De'Longhi rolled out 7 carriers in 3 weeks. If a carrier isn't in our network of 1,100+, we add them in as little as two weeks.
Book and label without logging into carrier portals.
Connect PUDO drop-offs (700,000+ locations), set carrier selection rules, and book through one API. Flaconi uses this to streamline shipping without adding work for ops.
OUTCOME THEME 4: Close the Loop on Performance
Spend time fixing problems–data and dashboards are already built.
Shipping cost, carrier performance, and on-time delivery rate reports all in one place—not buried across carrier portals and spreadsheets.
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Plugs right into your systems. Works with your carriers.
Join 3,000+ of the World's Best Brands & Marketplaces
Petra Dobrocka
CCO and Founder of byrd
"As Europe's leading e-commerce fulfillment platform, we work with multiple regional carriers. We wanted a partner that could handle the highest degree of data complexity to help our customers improve operational efficiency and elevate the delivery experience."
Nespresso
Global Delivery Services Manager
"Parcel Perform has become our global track and trace solution. Thanks to their vast coverage of more than 1,100 global carriers and quick onboarding of additional ones, we have implemented track & trace deliveries in different Nespresso markets across all continents."
Pal Narayanan
EVP and Chief Information Officer of GEODIS in Americas
"We can now enable our customers to monitor their supply chain operations and remedy immediate action to resolve issues that may arise. As a result, they’ll benefit from more efficient operations, greater transparency and a better overall experience."
Karsten Fellbaum
Head of Supply Chain at Mister Spex
"Our Customer Service and Ops team has full visibility into the parcel journey. We can easily filter shipments based on different parameters like recipient name, order ID or tracking status. The various platform functionalities have helped us respond efficiently to customer queries."
Take control of shipping and cost.
Join operations teams at Air up, De'Longhi, PUMA, and 3,000+ brands who turned logistics into a competitive advantage—not a cost center.